Review of the operations of the NSW Reconstruction Authority

Review of the operations of the NSW Reconstruction Authority

Online survey

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Appendix Four – Online survey

As part of this inquiry, the Committee conducted a public online survey to gather stakeholder

views on the NSW Reconstruction Authority’s response to the severe weather event that

affected the NSW East Coast in May 2025.

The survey sought feedback on a range of matters relevant to the inquiry, including:

- the Authority’s response to the May 2025 floods, and how this compared with its

response to recent past disasters

- the use of the Reconstruction Authority’s powers and its communication with

impacted communities

- the effectiveness of disaster preparedness and planning prior to the event

- the application of disaster recovery funding.

In total, the survey received nine responses from stakeholders. While the survey had relatively

low engagement, the views expressed provided some insight into the experiences of a subset

of stakeholders.

Several issues were identified in the survey responses, including concerns about the visibility of

the Authority’s activities at the local level, delays in accessing recovery support, and challenges

with communication and engagement.

Some respondents also raised issues relating to information accessibility, the adequacy of

recovery resourcing, and the duration of recovery support, while a small number noted

improvements compared with previous disaster responses.

These themes were considered by the Committee during the inquiry.

The Committee thanks those stakeholders who completed the survey and shared their

experiences.